Tele Marketing Manager

Permanent
Riyadh
Posted 6 months ago

Job Brief:

We are looking for an enthusiastic Telemarketing to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketing must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Location : Saudi Arabia, Riyadh.

Tele marketing responsibilities:

  • Reach out to existing and potential customers to present our product and service offering.
  • Cold call people using a given phone directory to sell products or solicit donations.
  • Answer incoming calls from prospective customers.
  • Ask pertinent questions to understand the customer’s requirements.
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
  • Record the customer’s personal information accurately in a computer system
  • Learn details about our product and service offerings.
  • Address any questions or issues customers may have.
  • Communicate with customers to understand their requirements and need.
  • Offer solutions based on clients’ needs and capabilities.
  • Direct prospects and leads to the sales team.
  • Keep an updated customer database.
  • Measure identified KPIs.
  • Always strive towards meeting sales quota.
  • Track and document calls and sales.
  • Update client records.

Tele Marketing Representative requirements and qualifications:

  • +3 years of experience as Tele marketing Representative or similar customer service or sales role.
  • Degree in business, marketing, or any other related field.
  • Proficient in English.
  • Proven record of met quota.
  • Hand on experience with sales tools such as CRM software and MS Office programs.
  • Ability and willingness to learn about products and services specifications and benefits.

Skills:

  • Patient and friendly personality.
  • Team player.
  • Good time-management skills.
  • Great interpersonal, communication, presentation, and negotiation skills.
  • Good negotiation skills.
  • Good customer service skills.

Leader Group shall enable you to become a leader in your field and fuel your thirst for creativity and innovation. Whatever is your and our goals, we will make it work together.

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