Customers’ Experience

Addressing Customers' Grievances Effectively: BPO in the New Normal
13 Dec 2222

Addressing Customers’ Grievances Effectively: BPO in the New Normal

“Addressing customers’ grievances is not just about tackling customers’ queries, requests, or issues, but also about promoting an all-new digital BPO in the new normal."

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Customers' Experience
26 Apr 2222

Normalizing The Customers’ Experience In The New Normal

“Customers’ experience defines their retention possibilities. With the new normal in place, customers are uncertain. Leader Group’s BPO services enhance the customers’ experience, thereby retaining them.” The COVID-19 pandemic has affected the world more...

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