24 May 2022

The Recovery Plan: Handling the pandemic outbreak with Digitization

“The recovery in the post-pandemic era is not just about leveraging digital tools and technologies as a new disruption strategy but also about creating digitization in the business environment to mitigate the losses and enabling happy vibes navigating the pandemic storm.”

Came the COVID-19 pandemic, and the world went upside down with its emergence; industries across the sectors were poorly impacted by the adverse effects of the COVID-19 pandemic.

While industries across the sectors changed the way of doing business by adapting themselves to the digitized business processes; digital transformation became the new normal.

The pandemic resulted in a worldwide lockdown, companies shut down their operations, and people worked remotely across the sectors.

These events gave rise to digital transformation, which acted as a guiding force amidst the challenges thrown by the pandemic.

According to recent research, since the pandemic emerged; the adoption rate of digital acceleration increased by three to five years as organizations moved to digital ways of doing business.

Another survey suggested findings from global respondents about the rise in the share of digitally enabled products in their portfolios by seven years.

Nearly all respondents say that their companies have stood up with at least temporary solutions to meet the new demands and responded more quickly than they had thought possible before the crisis.

One recently conducted research survey also suggests that organizations recognize technology’s strategic importance as a critical component of the business, not just a source of cost efficiencies.

The survey conducted for CEOs across the firms globally suggests that respondents believe in the successful execution of business strategies as a range of technology capabilities to fill the gaps for technology talent during the crisis; use more advanced technologies, and speed up innovation.


Elements of Digital Adoption:

Digital adoption marks one of the most common executive phenomena and behavior patterns for combatting the pandemic.

The pandemic has given rise to the challenges that made organizations take a quantum leap of digital transformation to remain competitive in the long haul.

The below-discussed elements of digital adoption show the digital acceleration perspective with more clarity.


Digital Tools and Technologies:

Digital tools and technologies hold the key to driving digital transformation.

In Industry 4.0, while organizations are changing their BCPs (Business continuity plans); they are also investing massively in digital tools and technologies to attain differentiation in business and drive growth.

Digitization is the future, and hence, digital tools and technologies are an integral part of the digitization process.


Digital Organization:

A digital organization encompasses several digital tools and technologies, along with digital frameworks that include technology’s know-how; benefits, and implementation strategies.

A digital organization acts as a digital transformation view of an organization without the need for external infrastructure requirements.


Digital Execution:

Having digital tools and technologies is of no use if the organization lacks the execution strategy to get the maximum out of it.

Once digital tools and technologies get realized; the next focus goes to the execution part of those strategies, resulting in the digital execution.

With the proper digital execution, digitally transformed businesses get attained without the need for external resources.


Digital Customer Experience:

Customers are the king. Digital experiences and business processes enhance digital customer experience.

Customers with a digital customer experience stay long with the organization and add value to digitally-enabled business processes; thereby achieving a digital customer experience.


Moreover, the challenges presented by the pandemic get addressed by the digitally-enabled business processes and services.

Leader Group is one such organization. Its industry-centric digital transformation services enable the organization to leverage the benefits of digitized business processes and drive digital services in Industry 4.0.

Its unique approach of focusing on People, Processes, and Technology allows businesses to create new business processes or modify existing business processes; culture, and customer experiences to meet changing business and market requirements.

Furthermore, it leverages innovation and the latest technology that fuels business growth and helps organizations transform their business efficiently, enabling digitization.



Digital is the new normal, and so are digitized business practices. With businesses leveraging digital tools, and technologies; organizations ensure digitally-driven growth by enabling a customer-centric approach to driving digitization across the business processes.

With digitization, there is no looking back. In the days to come, digitally transformed business processes will only increase. Hence, it becomes imperative for organizations to become digitally enabled and remain competitive, reaping benefits in the long run.

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